| DATE | EXCHANGE | PROBLEM | ETR |
| PLANNED 23/05/2012 00:01 |
Horsham Carfax | Our broadband service will soon be disrupted while maintenance work is carried out at our Horsham Carfax (SDHRSHM) exchange. Details below: Start of outage: 23/05/2012 12.01 AM End of outage: 23/05/2012 6.00 AM Duration: 6 hours Apologies for any inconvenience caused. | 23/05/2012 06:00 |
| This is planned work. | |||
| DATE | EXCHANGE | PROBLEM | ETR |
| PLANNED 22/05/2012 03:00 |
PRINCES RISBOROUGH | Our broadband service will soon be disrupted while maintenance work is carried out at our Princes Risborough (SMPRB) exchange. Details below: Start of outage: 22/05/2012 3.00 AM End of outage: 22/05/2012 6.00 AM Duration: 3 hours Apologies for any inconvenience caused. | 22/05/2012 06:00 |
| This is planned work. | |||
| DATE | EXCHANGE | PROBLEM | ETR |
| UNPLANNED 21/05/2012 00:30 |
Bermondsey | We are currently experiencing an unplanned outage at our Bermondsey (CLBER) exchange. This is a partial outage so not all customers are affected by it. Our engineers are informed and investigating. Apologies for the inconvenience caused. We will endeavour to give you an update in 2 hours. Further details may be found at http://status.bememberservices.com | No ETR |
| DATE | EXCHANGE | PROBLEM | ETR |
| UNPLANNED 20/05/2012 16:00 |
Barnet | We are currently experiencing an unplanned outage at our Barnet (LNBAR) exchange. Our engineers are informed and investigating. Apologies for the inconvenience caused. We will endeavour to give you an update in 2 hours. Further details may be found at http://status.bememberservices.com | No ETR RESOLVED 20/05/2012 23:49 |
| Update 20/05/2012 18:36 | The exchange is now back on-line and most of the connected customers should have their service working again but a couple of line cards are yet to be restored. We will provide an update once we have a confirmation that they operational again. | ||
| Update 20/05/2012 23:49 | All equipment in the exchange is now working normally. The planned maintenance was extended due to a prolonged power outage. No further disruptions are expected. | ||
| Update 20/05/2012 23:49 | This outage has been marked as resolved. | ||